Exchange Policy

The following policies are in effect on all online purchases.

ALL items are subject to inspection before an exchange or credit note is issued. Exchanges can be made on merchandise within 14 days. Items must be unused, in original condition and packaging. All boxes and manufacturers' stickers must be present or we consider this item used and non-exchangeable. The item(s) must be accompanied by your proof of purchase.

Credit notes issued do not expire and are non-transferable. Any purchases made with a credit note are considered final sale.

The following items are considered Final Sale:

seasonal items, florals, jewelry and personal accessories (face masks, toiletries) .

ALL layaways and special orders are final sale.


We try to always insure proper pricing on our website. Dana Jordan reserves the right to correct errors, omissions, and inaccuracies.